Refund policy

Refund Policy

At Aurevia, we stand behind the quality of our products and are committed to ensuring customer satisfaction. However, to protect our business from fraudulent claims and misuse, we have established the following refund policy:

Eligibility for Refunds

  • Refunds will only be considered if the product is deemed defective, damaged, or not as described.

  • Refunds are not provided based on a lack of results, as individual outcomes may vary due to factors beyond our control (e.g., personal habits, health conditions, or improper use).

Proof of Purchase

  • A valid proof of purchase (order number, receipt, or invoice) must be provided to request a refund.

Timeframe for Refund Requests

  • Requests must be submitted within 30 days of the purchase date. Late requests will not be accepted.

Return of Product

  • For physical products, customers are responsible for the cost of return shipping and must return the unused portion in its original packaging.

  • Shipping fees are non-refundable, even if a refund is granted for the product.

  • Refunds will only be processed after the returned item is received and inspected.

No Guarantee of Results

  • Our products are designed to support [tanning, skin health, etc.], but individual results may vary. Dissatisfaction with results does not qualify for a refund.

Fraud Prevention

  • We reserve the right to deny refunds for suspected fraud, misuse, or policy abuse.

Contact Us

  • If eligible under this policy, email infoaurevia@gmail.com with your order details and refund reason.

By purchasing, you agree to these terms.